Jessica Alba answers customer complaints at her company


Being a serious business woman, Jessica Alba tries to do as much work as she can in her firm The Honest Company and she even answers the customer complaints herself sometimes. She also trains her customer service to make sure they do a good job.

She says, “I answer the customer service line – not every time… and I train all my customer service.

“They’re calling if there’s some sort of problem… They’re just more concerned about the problem and whether it’s gonna get fixed or not. I don’t know if it really registers that it’s me.”

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